Configure your service menu, staff shifts, workstation chairs, customer privacy records, and export date-bounded business reports.
Your service catalog dictates what customers see and how queue timers tick. Group treatments logically (Haircuts, Beard & Shave, Color & Texture, Facials & Skin, Packages).
Set transparent pricing, duration in minutes, and gender categorization. If you run festive offers, activate promotional pricing with custom percentage discounts directly from your service editor.
Stylists can be assigned to permanent workstations or floating chairs. Staff profiles can showcase their professional specialties, years of experience, and individual client ratings.
When an artist goes on lunch break or steps out, toggle their status to 'On Break'. The live queue immediately stops routing incoming clients to that artist.
A salon's throughput is physically limited by its chairs. STYJOIN treats every chair as an active operational workstation.
If a hydraulic chair breaks or station plumbing requires maintenance, you can mark that specific chair 'Offline'. The platform dynamically recalibrates available operational chairs, preventing over-queueing.
In STYJOIN: Available Chairs = Total Physical Chairs minus Currently Serving Clients.
During high-demand weekend peak hours, you can configure queue throttling limits (e.g., maximum 8 waiting tickets at any given time). Once the threshold is met, the system temporarily holds remote queue admissions until the backlog clears.
Client trust and privacy are paramount. On salon staff terminals, customer phone numbers are masked by default (e.g. +91 •••• 8291) to protect customer data from unauthorized contact.
Staff can see client visit histories, service preferences, and special notes (e.g. 'Prefers low-scent shampoo', 'Sensitive scalp') to deliver VIP personalized service.
Automated alerts keep everyone aligned without manual effort. You can configure notification triggers for:
- Ticket creation & queue confirmation
- 10-minute arrival reminder
- Running Late delay notifications
- Service completion and review invitation
STYJOIN uses strict date boundaries (Today, Yesterday, This Week, This Month, Last Month, or Custom Date Range) to produce accurate, auditable reports.
Key operational reports include:
- Daily Activity: Total customers served, average chair turnaround speed, and peak traffic hours.
- Reservation Audits: Booked slots, cancellations, cutoff adherence, and advance fee totals.
- Queue Turnover: Number of remote entries vs walk-in check-ins, average wait times, and running late frequencies.
- Export Formats: Download full structured records in Excel, CSV, or formatted PDF.
Bring your queues, reservations, chairs and daily operations together with STYJOIN.