COMPLETE PRODUCT BREAKDOWN

Engineered for the reality
of a busy salon.

Every feature in STYJOIN exists to solve a real bottleneck in daily salon operations: from queue chaos and double-booked chairs to staff allocation and reporting.

Flagship Innovation

Authoritative Live Queue Engine

Transform physical waiting rooms into a calm, remote queue experience.

Allow customers to browse your salon, see real-time waiting times, select exact services, and join the queue from their couch or car. Your staff receives incoming queue tickets with verified arrival statuses.

Capabilities:

  • Dynamic position tracking & estimated minute countdown
  • Running Late reporting (+10, +20, or +30 min) allowed once per ticket
  • Group Queue support: seat up to 3 guests under one primary contact
  • Customer call-to-station push notifications and SMS triggers
  • One-touch customer seating and service duration timers
Operational WorkflowModule 01
Remote Join → Dynamic Position → Arrival Alert → Seated at Station
Zero Overlap

Unified Online Reservations

Scheduled appointments without disrupting your active walk-in floor.

Unlike separate calendar tools that cause double-bookings, STYJOIN reservations communicate directly with your chair capacity. Scheduled slots are locked in advance so walk-ins never occupy a reserved station.

Capabilities:

  • Granular duration calculations per service (e.g. 30m vs 90m)
  • Strict anti-overlap conflict validation engine
  • 2-hour advance cancellation cutoff policy to protect stylist time
  • Integrated GST-ready reservation fee collection
  • Direct stylist preference assignment
Operational WorkflowModule 02
Select Time → Verify Availability → Confirm Slot → Chair Guaranteed
Real-World Logic

Smart Chair & Capacity Control

Know your true salon throughput based on operational physics.

Your available chairs are dynamically derived in real time: Available Chairs = Total Physical Chairs minus Currently Serving Clients. Never over-promise waiting times to eager customers.

Capabilities:

  • Clear distinction between physical chairs and operational availability
  • Real-time seat occupancy visualization on your admin dashboard
  • Temporary salon pause controls during unexpected power or staff shortages
  • Instant capacity status broadcasted directly to customer app
Operational WorkflowModule 03
Physical Chairs (4) − In Service (2) = 2 Operationally Ready
Catalog Control

Service Menu & Duration Management

Precise minutes, transparent pricing, and flexible categorization.

Salons fail when durations are estimated loosely. STYJOIN lets you set exact minute expectations per treatment, ensuring schedule stability across all stations.

Capabilities:

  • Categorized by Male, Female, Unisex, and Specialty Hair/Skin Care
  • Per-service duration tags powering automated queue calculations
  • Dynamic promotional pricing and festive offer badges
  • Add-on service flexibility at the time of client check-in
Operational WorkflowModule 04
Service Defined → Duration Assigned → Added to Menu → Accurately Timed
Team Management

Stylists & Workstation Allocation

Empower your team with personal queues and chair clarity.

Map your artists to dedicated chairs, track individual chair turnaround times, and manage shift statuses effortlessly.

Capabilities:

  • Staff profile management with expertise specialties
  • Workstation-to-stylist mapping (Chair 1: Rohan, Chair 2: Maya)
  • Accepting Work vs On Break status toggles
  • Direct stylist selection option for regular salon loyalists
Operational WorkflowModule 05
Staff Checked In → Chair Assigned → Queue Allocated → Service Completed
Privacy First

Customer Insights with Data Masking

Build client loyalty while strictly honoring contact privacy.

Keep a complete history of customer visits, preferred treatments, and ratings while protecting client phone numbers with secure data masking across staff terminals.

Capabilities:

  • Masked phone number displays (+91 •••• 8291) for staff privacy
  • Past visit histories and favourite service records
  • Direct customer rating and post-service review capture
  • Return frequency indicators for rewarding high-value regulars
Operational WorkflowModule 06
Visit Recorded → History Updated → Privacy Maintained → Retention Grown
Automated Communication

Contextual Customer Notifications

Keep clients informed throughout their journey without picking up the phone.

Automated notifications trigger at critical moments: when a booking is confirmed, when queue position advances, when a customer reports running late, or when their chair is prepared.

Capabilities:

  • Position milestones (e.g., 'You are next in line')
  • Running late acknowledgments sent to both staff and customer
  • Advance reservation reminder 2 hours prior to start
  • Receipt and visit summary delivered after completion
Operational WorkflowModule 07
Queue Joined → Milestone Push → Ready Alert → Post-Visit Review
Business Intelligence

Date-Bounded Salon Reporting

Actionable operational metrics with zero guesswork.

Strict date-bounded reporting aggregations allow you to examine salon performance today, yesterday, this week, this month, or across custom date ranges.

Capabilities:

  • Daily footfall: total queue entries vs confirmed reservations
  • Turnaround speeds: average wait times and average service durations
  • Revenue reconciliation and payment method summaries
  • One-click export to structured Excel, CSV, and PDF formats
Operational WorkflowModule 08
Date Filter Selected → Backend Aggregated → Visual Chart → Export Ready
BUILT FOR MODERN SALONS

Ready to run your salon with less chaos?

Bring your queues, reservations, chairs and daily operations together with STYJOIN.

✓No credit card required to apply
✓Assisted menu & chair onboarding
✓The Salon Operating System by MERKILLA